Equality, Diversity and Inclusion

Course Overview

Equality, Diversity and Inclusion (EDI) is not just a policy document that sits in a folder. It shapes workplace culture, protects individuals from discrimination, and ensures organisations meet their legal responsibilities.

This Equality, Diversity and Inclusion training course provides clear, practical guidance on UK legislation, inclusive practice, and how to promote dignity, fairness and respect across your organisation. Whether you work in health and social care, education, corporate settings or community services, this course supports compliance and confident decision-making.

Aligned with the Equality Act 2010 and recognised best practice, this course helps organisations move beyond “tick-box training” and build genuinely inclusive environments.

Course Details

Duration: Half day (3 hours) or full day option
Delivery: Face-to-face at your venue or live online
Group size: Flexible to suit your organisation

Who the Course Is For

This training is suitable for:

  • Health and social care staff
  • Managers and team leaders
  • HR professionals
  • Education staff
  • Corporate teams
  • Volunteers and community organisations

It is particularly valuable for organisations regulated by bodies such as the Care Quality Commission (CQC) and those working in line with Skills for Care guidance.

External guidance references:

Why This Training Is Important

Equality and inclusion are legal responsibilities. Failing to uphold them can lead to complaints, reputational damage, tribunal claims, and regulatory action.

But beyond compliance, inclusive workplaces are:

  • Safer
  • More productive
  • More respectful
  • Better for staff wellbeing
  • Better for service users

In care environments, equality and diversity directly link to dignity, person-centred care and safeguarding. In corporate settings, they underpin ethical leadership and positive workplace culture.

Training ensures staff understand:

  • Protected characteristics
  • What discrimination actually looks like in practice
  • The difference between equality and equity
  • How unconscious bias influences decision-making
  • How to challenge inappropriate behaviour professionally

This course supports organisations to meet their statutory duties under the Equality Act 2010 and demonstrate good governance.

What You Will Learn

By the end of this course, learners will be able to:

  • Define equality, diversity, inclusion and equity clearly
  • Identify the nine protected characteristics under the Equality Act 2010
  • Recognise direct and indirect discrimination
  • Understand harassment and victimisation
  • Explain the impact of unconscious bias
  • Promote inclusive communication
  • Challenge discriminatory behaviour appropriately
  • Apply inclusive practice within their specific workplace

Learners leave with a practical, realistic understanding, not just theory.

Course Content

Topics covered include:

  • Overview of the Equality Act 2010
  • Protected characteristics explained
  • Types of discrimination
  • Reasonable adjustments
  • Inclusive communication
  • Cultural awareness and sensitivity
  • Supporting diverse teams
  • Managing conflict appropriately
  • Reporting and escalation procedures
  • Creating inclusive workplace cultures

Real-life case studies are used to bring legislation into a practical context.

How the Course Is Delivered

Training is delivered in a professional but approachable style. Sessions are interactive, discussion-based, and tailored to your organisation’s policies and sector.

We incorporate:

  • Group discussions
  • Scenario-based learning
  • Case studies
  • Practical reflection
  • Q&A sessions

All training reflects current UK legislation and recognised best practice guidance.

Certification & Validity

Learners receive a certificate of attendance upon successful completion.

Although there is no fixed legal expiry, refresher training is recommended every 2–3 years to ensure continued compliance and awareness of legislative updates.

In-House & Bespoke Training

This course can be adapted to:

  • Reflect your internal policies
  • Include your safeguarding procedures
  • Align with your disciplinary process
  • Address workplace-specific challenges

Course Location & Service Areas

We deliver in-house training at your workplace or chosen venue, tailored to your needs and schedule. This flexible approach removes the need to send staff off-site for essential learning. Our experienced trainers deliver courses across Manchester and Greater Manchester, supporting organisations throughout the North West. We also provide on-site training throughout England, covering major cities, towns, and regions nationwide, including North England, South England, London, and Surrey.

Wherever and however the training is delivered, all sessions are led by experienced Prima Cura Training instructors and meet the same high standards.

FQAs

Is Equality and Diversity training a legal requirement?

While specific training is not always legally mandated, employers have a legal duty under the Equality Act 2010 to prevent discrimination. Training is considered a reasonable and proactive step.

Does this training meet CQC requirements?

Yes. The course supports compliance with CQC Fundamental Standards relating to dignity, respect, safeguarding and workforce competence.

Can the course be tailored to our organisation?

Absolutely. We customise training to reflect your policies, sector and workforce needs.

Is this suitable for small businesses?

Yes. Equality responsibilities apply to organisations of all sizes.

Related Courses

Book or Enquire

If you would like to discuss Equality, Diversity and Inclusion training for your organisation, get in touch to arrange delivery dates or request a tailored quotation.

We are happy to answer any questions about compliance, suitability, or course structure.

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