This safeguarding policy UK training provider statement explains how Prima Cura Training protects children, young people and adults at risk across all delivery environments, including workplaces, schools, care settings, private homes and online learning. It outlines our Designated Safeguarding Lead responsibilities, reporting procedures, safer recruitment standards and referral pathways in line with current UK statutory guidance.

Policy Owner and Approved By: Stephanie Austin, Founder
Designated Safeguarding Lead (DSL): Stephanie Austin (Enhanced DBS Holder, Level 3 Safeguarding Trained)
Email: steph@primacuratraining.co.uk
Telephone: 0333 999 8783

Version: 2.1
Last Reviewed: February 2026
Next Review Due: January 2027 (or sooner if statutory guidance changes)
Applies To: All Prima Cura Training deliveries across the United Kingdom

Immediate Risk or Emergency

If a child or adult is in immediate danger, or a crime is in progress, call 999 immediately.

Safeguarding referrals are made in line with the relevant Local Authority Safeguarding Partnership procedures for the area in which training is delivered, including referral to Multi-Agency Safeguarding Hubs (MASH) or Early Help services where appropriate.

Introduction & Safeguarding Commitment

Prima Cura Training delivers First Aid, Health & Safety, and Health & Social Care training across workplaces, schools, care settings, community venues, private homes (including Personal Health Budgets and Direct Payments), and online environments throughout the United Kingdom.

Because we regularly deliver training in environments where children, young people and adults at risk may be present, safeguarding is embedded into our governance framework, operational procedures and course delivery standards.

We are committed to:

  • Creating safe, respectful and inclusive learning environments
  • Promoting a culture of dignity, wellbeing and professional boundaries
  • Recognising safeguarding concerns, including low-level concerns
  • Acting promptly and proportionately where concerns arise
  • Working transparently with statutory safeguarding agencies
  • Ensuring data protection legislation does not prevent lawful safeguarding action

Safeguarding responsibilities take priority over commercial or operational considerations.

Safeguarding compliance forms part of our wider governance, quality assurance and risk management framework and is overseen directly by the Founder & Lead Trainer.

Safeguarding Culture

Prima Cura Training operates a zero-tolerance approach to abuse, neglect, exploitation or discriminatory practice.

Safeguarding is treated as a live operational responsibility, not a theoretical requirement. Professional curiosity, respectful challenge and early reporting are actively encouraged. Concerns that may not meet the harm threshold are still taken seriously and recorded appropriately.

Safeguarding in Practice

Safeguarding principles are embedded within course delivery.

In First Aid, Health & Social Care and Care Certificate training, learners are supported to understand how safeguarding concerns may arise in real environments, including workplaces, care homes, schools and community settings.

Trainers:

  • Model professional conduct and safe boundaries
  • Reinforce safe practice throughout delivery
  • Encourage learners to raise concerns
  • Escalate safeguarding issues without delay

If safeguarding concerns are identified during training, they are managed in line with this policy.

Legal and Statutory Framework (UK)

This policy aligns with current UK safeguarding legislation and statutory guidance, including:

Designated Safeguarding Lead (DSL)

DSL Qualifications & Training

The Designated Safeguarding Lead (DSL) is Stephanie Austin, Founder & Lead Trainer.

The DSL:

  • Holds an Enhanced DBS certificate
  • Holds formal Level 3 Safeguarding training
  • Completes safeguarding refresher training at a minimum of every two years
  • Undertakes ongoing safeguarding CPD aligned with statutory updates

All associate trainers complete annual safeguarding refresher training.

DSL Responsibilities

The DSL is responsible for:

  • Receiving safeguarding concerns
  • Assessing immediate risk
  • Determining appropriate referral pathways
  • Making referrals to Children’s Services, Adult Social Care, Police, Early Help, MASH, Prevent or Channel panels where required
  • Liaising with the host organisation DSLs
  • Maintaining secure safeguarding records
  • Reviewing records to identify patterns or emerging risks
  • Monitoring safeguarding compliance
  • Reviewing this policy annually

If a safeguarding concern relates to the DSL or the DSL is unavailable, concerns should be reported directly to the relevant Local Authority Safeguarding Team or the Police.

Safeguarding Governance & Quality Assurance

Safeguarding forms part of Prima Cura Training’s governance and quality assurance framework.

This includes:

  • Minimum annual safeguarding refresher training for all trainers
  • Ongoing DSL professional development
  • Monitoring safeguarding compliance during delivery
  • Incident review and reflective learning
  • Secure safeguarding record management
  • Formal annual policy review
  • Immediate updates following statutory changes

Safer Recruitment & Ongoing Suitability

All trainers delivering under Prima Cura Training:

  • Hold an Enhanced DBS certificate
  • Complete identity verification checks
  • Provide professional references
  • Provide evidence of qualifications and occupational competence
  • Confirm right to work in the UK
  • Declare relevant convictions
  • Complete safeguarding refresher training annually

Safeguarding expectations form part of contractual and professional conduct standards.

Professional Conduct & Safer Working Practice

Trainers must:

  • Maintain professional boundaries at all times
  • Avoid inappropriate physical or emotional contact
  • Avoid unnecessary one-to-one situations
  • Not exchange personal contact details with learners
  • Not engage with learners via personal social media accounts
  • Follow host organisation safeguarding procedures alongside this policy

Low-level concerns about conduct are recorded and reviewed to ensure early intervention and safe practice.

Delivery Contexts

Prima Cura Training delivers in:

  • Schools
  • Care settings
  • Workplaces
  • Community venues
  • Private homes (including PHB and Direct Payments)
  • Online platforms

We do not deliver unsupervised training directly to children without responsible staff present.

In regulated environments, the host organisation’s safeguarding procedures are followed alongside this policy.

Online Safeguarding

Where training is delivered online:

  • Secure platforms are used
  • Waiting room controls are enabled where appropriate
  • Professional boundaries are maintained
  • Recordings are not made without consent and a clear purpose
  • One-to-one online sessions are risk-assessed

Safeguarding responsibilities apply equally in digital environments.

Recognising Safeguarding Concerns

Abuse may include:

  • Physical abuse
  • Emotional or psychological abuse
  • Sexual abuse
  • Neglect
  • Financial abuse
  • Discriminatory abuse
  • Organisational abuse
  • Domestic abuse
  • Modern slavery
  • Self-neglect
  • Radicalisation

All trainers complete annual safeguarding training to recognise indicators of harm and respond appropriately.

Reporting & Referral Procedure

If a safeguarding concern arises:

  1. Prioritise immediate safety
  2. Call 999 if an urgent risk exists
  3. Record factual information promptly
  4. Report to the DSL without delay
  5. Inform the host organisation DSL, where applicable

Prima Cura Training does not investigate safeguarding allegations internally.

Concerns are referred to Children’s Services, Adult Social Care, Police, Early Help, MASH or Prevent in line with Local Authority Safeguarding Partnership procedures.

Prima Cura Training cooperates fully with Local Authority Safeguarding Partnerships, LADO services, Prevent coordinators and Police investigations where required.

Allegations Against Trainers

If an allegation is made against a trainer:

  • Delivery may be suspended
  • The Local Authority Designated Officer (LADO) will be informed where required
  • Statutory agencies will be notified
  • Full cooperation will be provided

Safeguarding responsibilities take priority over commercial or operational considerations.

Whistleblowing

Concerns about unsafe practice, safeguarding failures or inappropriate conduct must be reported to the DSL.

Individuals raising genuine concerns will not suffer detriment.

If concerns relate to the DSL, reports should be made directly to the relevant Local Authority Safeguarding Team or Police.

Record Keeping & Information Sharing

All safeguarding concerns are recorded with:

  • Date and time
  • Factual account
  • Immediate actions taken
  • Referral details
  • Outcome (where known)

Records are reviewed by the DSL to identify patterns or emerging risks.

Safeguarding information is shared lawfully and proportionately in line with UK GDPR and the Data Protection Act 2018.

Records are stored securely on encrypted systems and retained in line with legal, insurance and safeguarding best practice guidance.

Prevent Duty

Concerns regarding radicalisation are treated as safeguarding concerns and referred through appropriate Prevent or Channel pathways in accordance with statutory guidance.

Insurance & Accountability

Prima Cura Training holds Public Liability Insurance and Professional Indemnity Insurance.

This policy can be read on request. This forms our commitment to transparency and robust processes alongside our Complaints Policy, Equality & Diversity Policy and Quality Assurance Framework.

Safeguarding FAQs

How do I report a safeguarding concern?
Email steph@primacuratraining.co.uk or call 0333 999 8783 and ask to speak to the Designated Safeguarding Lead.
If someone is in immediate danger, call 999 first.

Will my concern be kept confidential?
Safeguarding information is treated as highly sensitive and shared on a need-to-know basis. Confidentiality cannot be guaranteed where referral is required to protect a child or adult at risk.

Does Prima Cura Training investigate safeguarding concerns?
No. Prima Cura Training records concerns and refers them to appropriate statutory agencies or follows the host organisation’s safeguarding procedures.

What happens after a concern is reported?
The DSL assesses the information, considers immediate risk and determines the safest next steps. This may include liaison with the host organisation DSL, referral to Children’s Services, Adult Social Care, Early Help, MASH, contact with Police or a Prevent referral. All actions are recorded securely.

Do your trainers have DBS checks?
Yes. Stephanie Austin and all associate trainers delivering under Prima Cura Training hold Enhanced DBS certificates registered with the DBS Subscription Update Service.

Do you deliver training directly to children?
We do not deliver unsupervised training directly to children without responsible staff present. In schools, we follow the school’s safeguarding procedures alongside our own.

What safeguarding measures apply in private homes?
Dynamic risk assessments are undertaken, professional boundaries are maintained, and concerns are escalated immediately through the DSL and appropriate statutory safeguarding pathways.

Do you cover Prevent and radicalisation?
Yes. Prima Cura Training recognises the Prevent Duty. Concerns about radicalisation are treated as safeguarding concerns and referred appropriately.

Policy Currency Statement

This policy reflects current UK statutory safeguarding guidance as of January 2026. It will be reviewed annually and updated sooner if legislation or national guidance changes.

Prima Cura Training is committed to safeguarding and promoting the welfare of children, young people and adults at risk across all delivery environments.