Prima Cura Training delivers on-site training in Teddington for workplaces, care providers, schools, hospitality venues, retail businesses, charities, user-led organisations and professional teams. Our courses include first aid, health and safety, and social care training, delivered at your premises with practical scenarios that reflect your working environment.

Prima Cura Training has delivered Skills for Care-funded training in Teddington on behalf of RUILS, the Richmond Users Independent Living Service. RUILS is a user-led organisation run by and for disabled people, covering independent living support, Personal Health Budget advice, and care provision across the borough. Skills for Care-funded delivery does not happen without scrutiny. It requires a quality threshold that is independently assessed, and being trusted to deliver through a ULO with RUILS’s standing reflects the depth of our social care expertise.

That relationship sits at the core of our Teddington presence. It is not the whole of it, but it is what we are proudest of here.

We deliver first aid, health and safety, and social care training on-site across Teddington and the wider Richmond borough. Every course is delivered at your premises, to your team, with scenarios that reflect the actual environment your people work in. Whether you run a care service, a restaurant, a construction team, a school, or a professional office, the legal obligations are real, and we can help you meet them without anyone having to leave the building.

About Prima Cura Training

Prima Cura Training is led by Stephanie Austin, who has over 25 years of experience in health and social care and more than 15 years delivering workplace training. She holds an Ofqual-recognised teaching qualification and is a former member of the Skills for Care Personal Health Budgets Steering Committee. Her knowledge of self-directed care, ULO frameworks, and the disability sector workforce is not theoretical. It is built on more than two decades of direct involvement in health and social care.

Accreditations: FAIB, WorkSafe, CPD Assessed, AOHT, and Qualsafe. Learner satisfaction: 98.9%.

Associate trainers hold Enhanced DBS clearance, are recruited through formal safer recruitment processes, and deliver to Prima Cura standards maintained through documented internal quality assurance. For Teddington organisations with governance requirements, procurement frameworks, or regulated status, our documentation is available on request.

Who We Train in Teddington

User-Led Organisations and the Disability Sector

RUILS is run by disabled people, for disabled people. The training we have delivered on their behalf covers social care and first aid, funded through Skills for Care to support the workforce helping disabled people live independently. We understand what training in a ULO context actually demands: a varied workforce, learners supporting people with complex needs, and a delivery approach grounded in practice rather than pulled from a generic catalogue.

For other user-led organisations and disability sector bodies working in and around Teddington, we can discuss a programme that reflects your specific workforce, your funding context, and the people you support.

Personal Health Budget Employers

Individual employers using Personal Health Budgets to employ their own support workers carry the same legal training obligations as any employer, but without the HR and compliance infrastructure of a larger organisation. We have delivered training for PHB employers and understand the particular dynamics of self-directed care: the employer may also be the person being supported, funding timelines can be tight, and the training has to work practically.

Steph’s background as a former member of the Skills for Care PHB Steering Committee means this is an area we understand from the inside, not one we have noticed because it is topical.

Charities, CICs, and the Third Sector

The voluntary and community sector across Teddington and the wider Richmond borough has genuine training needs that providers focused on corporate contracts routinely underserve. We have delivered training for a disability CIC in the borough and for charitable organisations operating in the care and community sector. We understand the funding constraints, the governance requirements, and the workforce patterns that come with third sector delivery, and we work within them rather than ignoring them.

Hospitality: Pubs, Restaurants, and Cafes

Teddington’s hospitality sector runs from independent cafes and neighbourhood restaurants to bars and event venues. The food hygiene obligations that come with running a licensed premises are well understood. The first aid and health and safety ones sometimes get overlooked.

Under the Health and Safety (First-Aid) Regulations 1981, every employer must make adequate first aid provision for their workforce. For a busy kitchen or front-of-house team, that means at least one member of staff holding a current Emergency First Aid at Work certificate as a minimum. Kitchens carry specific hazards – burns, lacerations, scalding liquids – and if your team operates split shifts or evenings with reduced staffing, your first aid provision needs to reflect that reduced cover.

Manual handling is the other gap that catches hospitality businesses out. Cellar deliveries, stock movement, heavy catering equipment, and the physical demands of kitchen work all carry real injury risk. Manual Handling training is not optional where those tasks form part of the job; the Manual Handling Operations Regulations 1992 require employers to assess the risk and ensure workers are properly trained.

We deliver to your whole team in a single session, outside service hours, without you losing a day to a training centre. Your venue, your schedule, sorted.

Retail and High Street Businesses

Retail carries the same first aid and health and safety obligations as any other employer, and the same compliance gaps appear with predictable regularity. Stock handling, customer-facing environments, and the physical demands of a busy shop all create risk that requires managing.

Manual Handling training is directly relevant for most retail teams who receive deliveries, move stock, or work with heavy goods. Emergency First Aid at Work keeps you legally compliant under the Health and Safety (First-Aid) Regulations 1981 and means someone in your team can actually respond if something goes wrong on the shop floor.

Fire Safety Awareness is worth particular attention in retail premises where stock density and customer footfall create specific considerations. COSHH Awareness applies wherever cleaning products or other hazardous substances are in use, which covers most retail environments.

We will confirm exactly what you need based on your team size and your premises. Not the most expensive option. The right one.

Corporate Offices and Professional Services

Teddington and the surrounding Richmond borough has a well-established professional services sector: financial advisers, legal practices, estate agencies, architects, and a range of other office-based businesses. The Health and Safety (First-Aid) Regulations 1981 apply regardless of the apparent risk level of your working environment. A quiet office still needs adequate first aid provision, and adequate provision means more than a green box on the wall.

For most small office teams, one person holding a current Emergency First Aid at Work certificate is the practical starting point. If your team is larger, you have vulnerable visitors on site, contractors working within your premises, or multiple floors requiring coverage, we will advise on what adequate provision actually looks like for your specific setup.

Risk Assessment Essentials is useful for office managers and practice managers who need to demonstrate a formal, documented approach to risk management. Fire Safety Awareness is relevant wherever the responsible person has changed, the premises have been refurbished, or existing documentation is overdue for a review.

We work with businesses where one or two people need training just as readily as those with larger teams. No minimum numbers. No awkward pricing conversations.

Construction and Trades

Construction sites carry some of the highest first aid requirements of any working environment, and the Health and Safety (First-Aid) Regulations 1981 require employers to carry out a thorough needs assessment rather than applying a one-size formula. For most construction environments, that assessment will justify provision well beyond a single trained person.

What you need depends on how many people are working, the nature of the tasks being carried out, proximity to emergency services, and whether any lone working is involved. A small domestic refurbishment team and a larger commercial site team in the Richmond borough have different requirements, and we will help you work through what is right for your specific operation rather than defaulting to the most expensive answer.

We deliver First Aid at Work for site teams where the needs assessment supports the full three-day qualification, Emergency First Aid at Work for smaller operations where the risk profile allows it, and Manual Handling training for any team where lifting, carrying, or physical tasks are a core part of the job. We come to your site or your yard. We bring everything. No faff.

Schools and Early Years Settings

Schools and early years providers in Teddington have specific first aid requirements that sit outside a standard workplace first aid assessment. The Early Years Foundation Stage (EYFS) statutory framework requires at least one person holding a current paediatric first aid qualification to be present on the premises at all times when children are in attendance. For childminders, the same principle applies.

Ofsted inspectors check this. It is not one to let slip.

We deliver both Paediatric First Aid (the full 12-hour qualification) and Emergency Paediatric First Aid (6 hours) depending on your setting and the level of qualification required. Both courses are Ofqual-regulated through Qualsafe Awards. Delivery is at your setting, which means training scenarios can reflect the actual environment your staff work in, rather than a generic training room.

For schools and early years settings with safeguarding responsibilities, we also deliver Safeguarding Adults, Safeguarding Children and Child Protection. If your setting supports children with specific medical needs, Medication Awareness and Administration is worth discussing as part of your training programme.

Property Management and Letting Agencies

Estate agencies, property management companies, and letting agents based in Teddington may not immediately identify themselves as businesses with significant health and safety training needs. That changes when you factor in lone working, client-facing site visits, management of HMOs or multi-tenancy properties, and fire safety responsibilities that sit with the managing agent under the Regulatory Reform (Fire Safety) Order 2005.

Emergency First Aid at Work covers the basic statutory first aid requirements for your office team. We will confirm what is appropriate for your operation before you commit to anything.

Training Courses Available in Teddington

All courses are delivered on-site at your premises. We bring all equipment and materials. No venue hire, no travel for your team, and training scenarios that reflect the actual environment your people work in.

First Aid Training

Health and Safety

Social Care Training

Why On-Site Delivery Works Better

If your team has to travel to a training centre, you lose a significant chunk of the working day before training even begins. Add travel time, parking, and the disruption of moving a group of people off-site, and you are looking at a real cost that rarely shows up in the course fee comparison.

On-site delivery removes all of that. We come to you, we bring everything, and your team trains in the environment they actually work in. That matters more than it sounds. A care worker who practises moving and handling techniques on equipment similar to their own retains more and applies it more confidently than someone who trained on unfamiliar kit in a room they will never see again.

The same applies across every subject we cover. A kitchen team running through a first aid scenario in their actual kitchen, a retail team practising manual handling with the kind of stock they move every day, a school staff team going through paediatric first aid in the room they use with children – training that is grounded in the real environment sticks. Training that requires a mental translation every time you apply it does not.

We also work around your schedule. Early morning before the school day starts, evenings after service, weekends when the office is closed. Whatever keeps disruption to a minimum for your operation, we will work within it.

Why the Skills for Care Credential Matters

Any training company can list courses. Being funded to deliver through Skills for Care, via a user-led organisation with RUILS’s track record, is a different kind of credential entirely. It means our quality has been assessed against a standard that the sector’s own workforce development body considers adequate for funded delivery.

For Teddington organisations in the disability and care sector, that distinction is worth knowing about. It is not a badge we put on the website and forget. It reflects the standard we maintain across every course we deliver, to every client, in every sector.

Common Questions

We are a ULO or disability organisation. Can you work within our funding structure?

Yes. We have delivered Skills for Care-funded training through RUILS and understand what compliant, documented delivery looks like within a funded context. Get in touch to discuss your specific situation and we will advise honestly on what is possible.

We support PHB holders. What training do their employers need?

PHB employers have the same legal obligations as any employer under the Health and Safety (First-Aid) Regulations 1981, and any social care training obligations that apply to their specific care arrangement. We can advise on what is appropriate, help with documentation, and deliver training in a format that works for an individual employer rather than a large organisation.

We run a restaurant or pub in Teddington. What are our first aid obligations?

Under the Health and Safety (First-Aid) Regulations 1981, you need to carry out a needs assessment and provide adequate first aid provision for your workforce. For most hospitality businesses, that means at least one person with a current Emergency First Aid at Work certificate as a starting point, though the right provision depends on your team size, shift patterns, and the specific hazards in your kitchen and service areas. We will advise on what is appropriate before you book anything.

We are a school or nursery. Which paediatric first aid course do we need?

The EYFS statutory framework requires at least one person with a current paediatric first aid qualification to be on the premises at all times when children are present. The full Paediatric First Aid course (12 hours) is the standard qualification for most settings. Emergency Paediatric First Aid (6 hours) may be appropriate in some circumstances. We will confirm which is right for your setting before delivery.

We have a small construction team. Do we need First Aid at Work or Emergency First Aid at Work?

That depends on your needs assessment under the Health and Safety (First-Aid) Regulations 1981. For a small domestic construction team working on lower-risk tasks, Emergency First Aid at Work may be sufficient. For larger site teams, more complex work, or sites with specific hazards, First Aid at Work is usually the right answer. We will help you work through it honestly.

We are a small Teddington business. What do we need?

For most small teams in a standard commercial or office setting, one person holding a current Emergency First Aid at Work certificate is the right starting point. We will confirm what fits your specific situation before you commit to anything. No assumptions, no upselling.

How quickly can you arrange training?

We typically work within two to four weeks of initial contact for scheduled delivery. If you have an urgent compliance requirement, call us directly and we will give you the earliest available date.

Book Training in Teddington

Contact Prima Cura Training to discuss your requirements. Whether you are a ULO, a PHB employer, a disability CIC, a charity, a school, a restaurant, a retail business, or a professional office, we will advise on the right approach and arrange on-site delivery at a time that works for your organisation.

Call: 0333 999 8783

Email: info@primacuratraining.co.uk

Web: primacuratraining.co.uk