Why Online Only First Aid Training is Not Compliant for Workplaces
Over the past few years, online training has become the default option for many employers. It is easy to book, simple to manage, and fits neatly around busy schedules. For some topics, that approach works just fine.
Workplace first aid is different.
We often speak to employers who genuinely believe that completing an online first aid course is enough to meet their legal duties. It is an easy mistake to make. Unfortunately, it is also one that can cause real problems. When it comes to workplace first aid, online-only training is not compliant.
Here is why.
What the law actually expects
Workplace first aid in the UK is covered by the Health and Safety (First-Aid) Regulations 1981, enforced by the Health and Safety Executive (HSE).
In plain English, employers must make sure that:
- First aid provision is suitable for their workplace
- There are enough first aiders available
- Those first aiders are properly trained and competent
The word that really matters here is competent. Being competent means being able to step in and help when something goes wrong, not just having completed an online course.
Why online-only first aid training is not enough
First aid is a hands-on skill. You cannot learn it properly by watching videos or clicking through slides.
Online-only first aid courses cannot:
- Check whether CPR is being done correctly
- Assess how someone uses an AED
- Make sure the recovery position is safe and effective
- Correct poor or unsafe technique
- Build confidence through real-life practice
Someone might understand the theory perfectly and still struggle to act in an emergency. The HSE is clear that for roles such as Emergency First Aid at Work (EFAW) and First Aid at Work (FAW), practical training and assessment are essential.
Without that practical element, the training does not meet workplace first aid requirements.
Where online learning does have a place
This is often where confusion creeps in.
The HSE does allow blended learning, which means:
- The theory is completed online
- Practical skills are taught and assessed face to face
When done properly, this can work really well. Learners get flexibility, but they are still assessed on the skills that actually matter. What is not allowed is removing the practical assessment altogether.
If there is no in-person practical element, the training is not compliant.
Why this matters in the real world
This is not just about paperwork or certificates.
Relying on online-only first aid training can lead to:
- Issues during an HSE inspection
- First aiders holding certificates that are not valid for the workplace
- Increased responsibility and risk if an incident happens
- Staff lacking confidence when they are needed most
If a serious incident occurs, first aid arrangements are often reviewed very closely. Training that does not meet HSE guidance can quickly become a serious concern.
What compliant workplace first aid training should include
Compliant workplace first aid training should always involve:
- Hands-on practical sessions
- Observation and assessment by a qualified trainer
- Scenarios that reflect real workplace risks
- Certification that aligns with HSE guidance
Whether training is delivered fully face to face or as part of a blended course, practical assessment is not optional.
Online first aid awareness is not the same thing
Online first aid courses still have value. They can be useful for:
- General awareness
- Refreshing existing knowledge
- Learning outside of a workplace setting for theory
They just should not be used to meet workplace first aid legal requirements.
Why book first aid with Prima Cura Training
It is easy to see why online-only first aid training is appealing. It feels quick and convenient, and on the surface it looks like a simple solution. The problem is that it does not prepare people for real emergencies, and it does not meet legal standards for workplace first aid.
If you are responsible for health and safety, it is worth checking that your first aid training includes proper, in-person practical assessment. That is what protects your staff, your organisation, and the people who may one day need help.
When it comes to first aid, confidence and competence matter far more than completing a course online.
We offer complaint face-to-face & blended learning options for all types of business.
Prima Cura Training services all of England, including: Greater Manchester, London, Birmingham, Surrey & Warwickshire. Contact us today to find out how we can assist with keeping you compliant.
