Duty of Care
Course Overview
Duty of Care training helps learners understand what duty of care means in practice and how it applies to everyday work. Duty of care is about taking reasonable steps to keep people safe, protect their wellbeing, and act in their best interests while respecting their rights and choices.
In health and social care, duty of care underpins safe, person-centred support. It influences how staff make decisions, manage risk, follow policies, respond to concerns, and escalate issues appropriately. This course supports learners to recognise their responsibilities, understand how duty of care links to quality standards, and apply it consistently in day-to-day practice.
The course aligns with regulatory expectations set by the Care Quality Commission and workforce guidance and principles promoted by Skills for Care. This course also aligns with the 2025 Standard 3 Care Certificate.
Course Details
- Duration: ½ day (can be adapted)
- Delivery: In-house, online (Zoom or Microsoft Teams), or blended
- Group size: Flexible, tailored to your organisation
Who the Course Is For
This course is suitable for:
- Care assistants and support workers
- Senior carers and team leaders
- Health and social care staff
- Residential, nursing, and domiciliary care staff
- Staff supporting individuals with additional needs or vulnerabilities
It’s also relevant for new starters and staff returning to care roles, as it helps build confidence in safe, professional decision-making.
Learners may also benefit from related training such as Safeguarding Adults, Person-Centred Care, and Risk Assessing in Care.
Why This Training Is Important
A clear understanding of duty of care supports safe practice, reduces risk, and helps staff respond appropriately when something doesn’t feel right. Duty of care is closely linked to maintaining dignity, protecting wellbeing, and delivering care that meets legal, ethical, and organisational expectations.
This training supports learners to:
- Understand their responsibilities and limits within their role
- Make safer decisions in everyday care situations
- Recognise and respond to risks, concerns, and poor practice
- Escalate concerns appropriately and follow reporting routes
- Balance choice and independence with safety and protection
- Meet expected standards for safe, effective care
Duty of care is a core element of quality care and supports compliance with standards monitored by the Care Quality Commission.
What You Will Learn
By the end of this course, learners will be able to:
- Define duty of care and explain what it means in practice
- Understand how duty of care applies to their role and responsibilities
- Recognise situations where duty of care may be breached
- Understand the link between duty of care, dignity, and person-centred care
- Balance choice, independence, and risk appropriately
- Follow policies, procedures, and reporting routes
- Know how to escalate concerns and raise issues safely
- Reflect on good practice and improve confidence in decision-making
Course Content
The course typically covers:
- What duty of care means and why it matters
- Duty of care in everyday care practice
- Roles, responsibilities, and accountability
- Understanding risk, safety, and wellbeing
- Balancing rights, choice, and protection
- Recognising unsafe or poor practice
- Reporting concerns, escalation, and whistleblowing
- Recording and communication
- Case scenarios and reflective practice
Course content reflects good practice principles promoted by Skills for Care and regulatory expectations set by the Care Quality Commission.
How the Course Is Delivered
Training is delivered by experienced Prima Cura Training instructors using discussion, reflection, and workplace-relevant scenarios. Sessions are interactive and encourage learners to apply duty of care principles to real situations they may encounter at work.
Delivery options include face-to-face group training, live online sessions, and blended learning formats.
Certification & Validity
Learners receive a certificate of attendance on completion. All our courses are CPD recognised & quality assured.
Refresher training is recommended every 2–3 years, or sooner if policies, guidance, or workplace risks change.
In-House & Bespoke Training
Prima Cura Training offers tailored Duty of Care training to reflect different care settings, organisational policies, and specific risks. Content can be adapted to align with your service’s procedures, reporting routes, and expectations of staff.
This course is often delivered alongside Safeguarding Adults, Dignity in Care, and Person-Centred Care to support confident, consistent practice across teams.
Course Location & Service Areas
We deliver in-house training at your workplace or chosen venue, tailored to your needs and schedule. This flexible approach removes the need to send staff off-site for essential learning.
Our experienced trainers deliver courses across Manchester and Greater Manchester, supporting organisations throughout the North West.
We also provide on-site training throughout England, covering major cities, towns, and regions nationwide, including North England, South England, London, and Surrey.
Wherever and however the training is delivered, all sessions are led by experienced Prima Cura Training instructors and meet the same high standards.
FAQs
Is this course suitable for new starters?
Yes. It’s a strong foundation course and helps learners understand safe practice expectations from day one.
Does this course cover safeguarding?
Duty of care links closely to safeguarding. The course explains when concerns should be escalated and how to follow reporting routes.
Is this course relevant for domiciliary care staff?
Yes. The course applies to residential, nursing, and domiciliary care settings.
Do learners receive a certificate?
Yes. All learners receive a certificate of attendance on completion.
Related Courses
Book or Enquire
To book Duty of Care training or to discuss a tailored option for your organisation, please get in touch with Prima Cura Training. We’re happy to advise on delivery options, group sizes, and suitability for your service.rds.
